Terms & Conditions

  1. Prices shown do not include shipping and handling charges.
     
  2. We do not accept returns for reasons of color deviation from computer display view, comfortability, quality, thickness, size (measurement), and etc.
     
  3. Actual measurements may vary from published details, because of materials, workmanship, and etc. Returns are not acceptable because of these reasons.
     
  4. Return shipping charges are to be borne by customer. Replacement shipping charges are to be borne by Kachfashion.
     
  5. Price is not negotiable.
     
  6. Orders with pre-order merchandize usually ship within 7 to 10 working days from the date of full payment (Malaysian delivery addresses).
     
  7. Orders with only ready-stock merchandize usually ship within 3 working days from the date of full payment (Malaysian delivery addresses).
     
  8. Payments must be paid in full within 3 days of order, otherwise orders will be cancelled without further notification.
     
  9. Customers are entitled for 50% refund if cancellation is made after payment.
     
  10. Customers are entitled for 100% refund on the goods that has been discontinued. Other goods (if any) will be shipped accordingly. However the shipping and handling fee will not be entitled for refund.
     
  11. In case of damaged merchandize, you MUST notify us within 3 days of receipt of the merchanize, with full description and image of the damage, in order to qualify for a possibility of an exchange or refund. If an exchange or refund is allowed, the merchandize MUST arrive at our office within 7 days of our instruction, in order to actually qualify for the exchange or refund.

 

 

Enquiry: info@kachfashion.com

Customer Service MSN: kachfashion@live.com